Promed Medical Logistics is the logistics arm of the Promed group — built on a decade of front-line pharmacy and clinical experience, expanded into a Canada-wide medical supply chain partner.
Promed started as a community clinic and pharmacy in Ottawa — caring for families, running medication delivery routes, packing compliance pouches for retirement homes, and learning every day how complex healthcare logistics really is.
What we learned: hospitals, clinics, pharmacies, and care facilities across Canada need a logistics partner who actually understands medicine. Who knows what a controlled substance manifest looks like. Who can pack a cold-chain shipper at 2°C and tell you exactly when it'll arrive in Iqaluit.
Promed Medical Logistics is built for that. Pharmacy-level attention to detail with nationwide reach. 62,000+ sq ft of warehouse space across five hubs from Ottawa to Edmonton, trusted partnerships with Canada Post and UPS, and a team built from pharmacy and healthcare professionals.
We started in pharmacy and clinic operations, and that's the lens we bring to everything. Every shipment is a patient — not a parcel.
MDEL licensing, TDG certification, controlled-substance protocols, chain-of-custody — we get the regulatory side right, because the alternative is unacceptable.
We've scaled to every postal code in Canada — but our team still answers the phone, knows your facility by name, and shows up when it matters.
Whether you're sizing up a partnership or just want to understand our capabilities, we're happy to share. No sales pressure — just a straightforward conversation about what you need.