Our services

One medical logistics partner.
Everything you need.

From the pharmaceutical manufacturer's loading dock to the patient's medicine cabinet — and the biohazard bin back out — we handle every step so your staff can focus on patients.

Flagship service

Built for retirement and long-term care.

Retirement homes, nursing homes, and group homes face a daily challenge: getting the right medication to the right resident at the right time, every time. Our complete LTC service combines McKesson's PACMED NS pouch packaging with hands-on delivery support to make medication administration safer and simpler.

Personalized compliance packaging

Each resident's medications are sorted into individual time-of-day pouches, labeled with name, date, and dose.

Barcoded bedside scanning

Every pouch carries a standardized barcode for verification at the point of administration — reducing dispensing errors.

Scheduled facility delivery

Weekly, bi-weekly, or custom delivery cycles to match your facility's medication review schedule.

Staff training & support

We train your care team on the pouch system and provide 24/7 support for emergency medication needs.

Get a facility quote

PACMED NS automated pouch packaging machine

Medical supply

One stop. Every medical product. Nationwide.

Promed Medical Supply is your single source for MDEL-compliant medical products, equipment, and consumables — distributed from our warehouses to clinics, hospitals, pharmacies, and long-term care facilities across Canada.

Health Canada MDEL licensed

Fully licensed Medical Device Establishment for the import, sale, and distribution of Class I-IV medical devices.

Inventory & fulfillment management

We hold your stock, manage reorder thresholds, and ship when you need it — so you don't tie up capital in warehouses.

National distribution

Through partnerships with Canada Post and UPS, every Canadian postal code is in reach — typically next-business-day to major centres.

Request product catalogue

Biohazard & sharps

Certified disposal for medical waste.

From single-pharmacy sharps containers to high-volume hospital and lab pickups, we handle the certified collection, transport, and disposal of biohazardous waste — keeping your facility safe, compliant, and audit-ready.

Sharps & needle containers

Scheduled pickup of full sharps containers and supply of fresh containers — no more compliance gaps between visits.

TDG-compliant transport

All transport meets Transportation of Dangerous Goods regulations, with trained personnel and proper documentation.

Chain-of-custody documentation

Every pickup logged, every disposal certificated — full paper trail for inspections and audits.

Pharmaceutical waste

Expired and unused pharmaceuticals collected separately, with destruction documentation provided.

Schedule a pickup

Medication delivery

Pharmacy to patient — anywhere in Canada.

Free, reliable prescription delivery for pharmacies that want to expand their reach without expanding their fleet. Same-day in urban centres, next-day to most postal codes nationwide.

Same-day & next-day options

Urgent prescriptions delivered within hours. Routine refills next-business-day at standard rates.

Temperature-sensitive handling

Refrigerated medications transported in validated cold-chain packaging with temperature logging.

Signature & proof of delivery

Photo + signature capture, real-time tracking, and instant delivery confirmation to your pharmacy system.

Controlled substance handling

Special protocols and secure transport for narcotics and other controlled medications.

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Pharmacy automation

McKesson-powered. Pharmacist-trusted.

Our partnership with McKesson Canada gives our pharmacy network access to two industry-leading systems: PACMED NS for high-capacity pouch packaging, and PACVision for AI-powered pill verification.

PACMED NS pouch packaging

High-efficiency, high-capacity automated packaging that produces personalized, portable, secure compliance pouches.

PACVision pill verification

Sub-second image-based verification of every pouch for pill quantity, colour, size, and shape.

Full traceability

Searchable archive of every verified pouch image, supporting audit reviews and regulatory compliance.

See the technology

Cold chain

Temperature-controlled, end-to-end.

Vaccines, biologics, insulin, and specialty pharmaceuticals demand strict temperature control. We deliver temperature-controlled transport from 2°C to 8°C refrigeration, plus frozen and ultra-cold options for specialty medications.

Validated packaging

Pre-qualified shippers maintain target temperatures for 48–96 hours, even in remote transit.

Continuous temperature monitoring

Real-time data loggers with full transit records — every shipment gets a temperature certificate.

Multiple temperature ranges

Refrigerated (2–8°C), frozen (-20°C), and ultra-cold (-70°C) capabilities for specialty biologics.

Discuss your cold chain

Don't see your need?

Custom logistics solutions, designed around you.

If your facility has a unique medical logistics challenge, let's talk. Most of our specialized services started as a one-off request from a client who needed something different.

Talk to our team

Or call us: 613-366-8787

One medical logistics partner.Everything you need.